Account and sign-in
Signing in, your profile details, and deleting your account.
- Ways to sign inSign in with Google or an email code on the web and Android, and with Apple too on iPhone. One email address is one account.
- I did not get my sign-in codeWhere sign-in codes come from, where they hide, how to ask for a new one, and what to do if none arrives.
- Change your name or photoChange your name, display name, and profile photo in Settings on the web, iPhone, or Android.
- Change your email or date of birthBoth are locked in Settings. Contact support from your account with the new email address or date of birth.
- Age requirementChatPEP is for adults 18 and over. Here is how the age check works and what to do about a wrong date.
- Delete your accountDelete your account from Data controls. It closes at once, and its data and email are held for 365 days before they are deleted.
- Ask to delete your ChatPEP accountDelete your ChatPEP account in Data controls, or email support to have it deleted without the app. What is deleted, and when.
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